Canon Issues Warning for Overheating Batteries for PowerShot A530 and A540

ShaolinTiger posted this at 1:43 pm on Monday, January 15, 2007 —

Seen as though this is quite important I better let you know just in case you missed it, which is unlikely as it’s been all over the place.

But better safe than sorry!

We have discovered that, in a very small number of PowerShot A530 and PowerShot A540 digital cameras, the area around the battery cover on the bottom of the camera may become hot. We would like to convey the details of this phenomenon and our service policy.

We sincerely apologize for any inconvenience caused to customers who use these products. We spare no effort in our quality management to make sure our customers can use our products with confidence. We hope our efforts will earn your understanding.

Phenomenon
We have discovered that in cameras where the opening/closing spring on the inside of the battery cover (see images below) sticks out beyond its regular position, if a battery is put into these cameras and the battery cover is closed, it causes a short-circuit and the following phenomena occur:

1) The bottom of the camera becomes extremely hot near the battery cover.

2) Batteries that are loaded are depleted quickly.

3) The number of shots that can be taken becomes extremely small.

Affected Cameras
PowerShot A530, PowerShot A540 Digital Cameras

Please check the first two numbers from the left in the serial number listed on the bottom of the camera.

The serial number: Cameras with “21″, “22″, “23″, “24″, as the first two numbers from the left.

For cameras with the serial numbers listed above, please open the battery cover and check the hinge part.

Cameras in which the opening/closing spring sticks out like in the ones shown in the images below are affected by this malfunction.

After my problems with my own Canon Powershot A70 I have to say Canon consumer cameras don’t seem reliable at ALL.

I’ll have to think twice about the Canon Powershot A710 IS after all..

Source: Canon USA

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1,207 views - Filed under: Canon,Equipment

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4 Comments »

Comment by Albert Ng

January 17, 2007 @ 11:43 am


The A70 is from a bygone Canon QC era (and so were old Ixuses whose batteries turned weak after 3 months). My A400 and A520 had no problems.

Comment by ShaolinTiger

January 17, 2007 @ 2:42 pm


Albert: I’ve a few people having probs with their A520/530 as well though, I would agree things definitely seem to be better now. I might just give them a chance anyway as I did love the results and the flexibility my A70 gave.

Comment by Chen

February 2, 2007 @ 8:18 pm


my serial number is 25 (A530), but my batteries run out super fast too. bugger. now i’m not sure if the fault lies with the batteries or the camera, because i had the same problem with my previous camera (olympus) as well. does overcharging batteries really screw them up? :(

Comment by ShaolinTiger

February 4, 2007 @ 12:33 am


Chen: New chargers are usually quite smart, when they reach capacity they either stop charging or go in trickle charging mode, which won’t damage the battery.

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